Privacy & Data Protection

Your Privacy Is Our Priority

This policy provides a full explanation of how your personal information is collected, stored, and kept safe on the 10bdt platform. We protect your data using SSL encryption and a fair play policy.

Last Updated: January 2026

Table of Contents

1 Introduction & Applicability

10bdt (referred to hereinafter as "we", "us", or "platform") provides a safe and reliable online gaming environment for users in Bangladesh. This Privacy Policy ("Policy") applies to our website, mobile application, and all related services.

This policy will explain what kinds of personal information 10bdt collects, how that information is used, in what circumstances it may be shared with third parties, and what rights you have regarding your data.

By using our platform, you are considered to have agreed to the terms of this Privacy Policy. If you disagree with any part of this policy, you are requested to stop using our services.

We take your privacy seriously and have put in place up-to-date technical measures to protect your data. This policy is written in plain, easy-to-understand language so you can clearly see what we do with your information.

2 Information We Collect

10bdt collects the following types of information in order to provide an effective and secure service:

2.1 Registration & Account Information

  • Full name and date of birth (required for age verification)
  • Mobile number and email address
  • Username and password (stored in encrypted form)
  • Address (at country and region level)

2.2 Identity Verification Information

  • National ID (NID) or passport details
  • Documents provided to confirm age and identity
  • Information required under the Anti-Money Laundering (AML) process

2.3 Financial Transaction Information

  • bKash, Nagad, or Rocket account numbers (for transaction verification)
  • Deposit and withdrawal history and amounts
  • Transaction date and time records

2.4 Usage & Activity Information

  • Game history, bet amounts, and win/loss records
  • Time spent active on the platform and activity logs
  • Preferred game categories and browsing patterns

2.5 Technical Information

  • IP address and device type (phone, tablet, computer)
  • Browser version and operating system
  • Login time, date, and location information
  • Cookies and session data

3 Use & Purpose of Information

Collected information is used for the following legitimate purposes:

  • Account Management: To create, verify, and maintain your 10bdt account.
  • Service Delivery: To smoothly handle gaming, betting, and financial transactions.
  • Age Verification: To ensure services are only provided to users aged 21 and above.
  • Security: To prevent fraud, money laundering, and other illegal activity.
  • Customer Support: To resolve your issues and provide effective assistance.
  • Responsible Gaming: To detect excessive betting and provide alerts and support.
  • Service Improvement: To analyze user experience and improve the quality of the platform.
  • Communications: To send important service updates, security notices, and relevant information.
  • Legal Obligations: To comply with applicable laws and regulations.
We never sell your information to third parties for marketing or advertising purposes. Your information is used to improve the quality of our services and for no other commercial purpose.

4 Data Storage & Protection

10bdt uses industry-leading technical measures to protect your personal information. Our security framework operates at the following levels:

4.1 Encryption Technology

All data transfers on the platform are secured through SSL (Secure Socket Layer) encryption. Passwords and sensitive information are stored using strong hashing methods, meaning no one can read them directly.

4.2 Access Control

Only authorized staff can access your information, and only when necessary for service operations. All staff are bound by strict confidentiality agreements.

4.3 Data Retention Period

Information for active accounts is retained for the duration of the account. After an account is closed, certain information may be kept for a defined period as required by legal and regulatory obligations. It is then securely deleted.

4.4 In the Event of a Security Breach

If a data breach occurs for any reason, affected users will be notified as quickly as possible and the necessary protective measures will be taken.

5 Sharing Information with Third Parties

10bdt does not sell your personal information to third parties. However, information may be shared in the following limited circumstances:

  • Payment Processing: Information required to complete transactions via bKash, Nagad, and Rocket is shared with the relevant payment provider.
  • Technology Partners: Game software providers (such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, etc.) may receive limited information for service operation purposes.
  • Legal Obligations: Information may be provided when required by a court order, a lawful request from a government authority, or a legal process.
  • Fraud Prevention: Information may be shared with regulatory bodies to prevent financial crime and money laundering.
  • Business Transfer: In the event of a change of ownership or company merger, users will be notified in advance.

All third-party partners are required to comply with our privacy standards and may not use your information for any other purpose.

6 Cookies & Tracking Technologies

Cookies and similar technologies are used on the 10bdt platform to improve your experience and keep services running smoothly.

6.1 Types of Cookies

  • Essential Cookies: To maintain login sessions and ensure the core functionality of the platform.
  • Functional Cookies: To remember your preferences, language, and settings.
  • Analytics Cookies: To understand platform usage patterns and help improve services.
  • Security Cookies: To detect fraudulent activity and protect your account.

6.2 Managing Cookies

You can disable non-essential cookies through your browser settings. Please note, however, that disabling some cookies may limit certain platform features and may affect your login experience.

7 Your Rights

You have the following rights regarding your personal information:

  • Right to Access: You may request to know what information we hold about you.
  • Right to Rectification: You may ask us to correct any inaccurate or incomplete information.
  • Right to Erasure: In certain circumstances (such as when closing your account), you may request that your information be deleted, though some data may need to be retained due to legal obligations.
  • Right to Object to Processing: You may object to the processing of your information on specific grounds.
  • Data Portability: You may request a copy of your information in a structured, readable format.
  • Right to Opt Out of Marketing: If you do not wish to receive promotional emails or messages, you may opt out at any time.

To exercise these rights, contact us at [email protected]. We will respond to your request within a reasonable time.

8 Special Protection for Payment Information

Financial transactions on 10bdt are fully secure. All deposits and withdrawals via bKash, Nagad, and Rocket are processed through encrypted channels.

  • Payment Account Details: Your complete mobile banking account details are not stored on our servers — only the information needed to verify the transaction is retained.
  • Transaction Security: Every deposit and withdrawal goes through a dual-verification process.
  • Fraud Monitoring: Unusual transactions are detected automatically and you are alerted if necessary.
  • Withdrawal Security: Account verification is confirmed at the time of any withdrawal of a minimum of ৳500.
We will never ask for your PIN, OTP, or full password by phone, SMS, or email. If you receive any suspicious communication, please notify our support team immediately.

9 Protection of Minors' Privacy

10bdt is for users aged 21 and above only. We do not knowingly collect any personal information from individuals under the age of 21.

Age verification is mandatory during registration. If we become aware that a minor is using our platform, their account will be closed immediately and all related information will be deleted.

If a parent or guardian believes that a minor has registered on this platform, please contact us and we will take prompt action.

10 Policy Changes & Updates

10bdt reserves the right to amend or update this Privacy Policy over time. If there are any significant changes, we will inform you in the following ways:

  • A clear notice will be displayed on the platform.
  • A notification will be sent to your registered mobile number or email (where applicable).
  • The "Last Updated" date on this page will be changed.

If you continue to use the platform after an updated policy is published, you are considered to have agreed to the new policy. If you do not agree with the updated policy, you may request to close your account at any time.

11 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

Our privacy team typically responds to your request within business days. For urgent matters, contacting us via live chat will get you a faster response.

For more details, see our Terms & Conditions and Responsible Gaming pages.